SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of empira.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of empira.shop.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I wouldn't exactly call myself a seasoned camper or anything. Far from it actually, but let me tell you about this tent I recently got my hands on. Setting it up was like child's play, honestly. It didn't matter if you were an experienced outdoorsman or just a regular Joe who fancied some time in the wilderness; getting this baby up and running was as easy as pie. And when I say easy, mate, I mean really easy—like Sunday morning kind of easiness. Now imagine this scenario: You're out there in the woods and night sneaks up on you quicker than expected—it happens to all of us at one point or another—and now you have to set your shelter under moonlight alone. Sounds like a nightmare? Well not with this bad boy! This is where its reflective Mylar material comes into play—a real game-changer if you ask me. This feature makes setting up even in pitch black darkness feel less like an episode of Survivor and more like assembling Lego blocks in your living room while sipping hot cocoa—comfortable and stress-free. The way that stuff shines back at ya when hit by light is nothing short of amazing! It’s almost as though someone flipped on floodlights right inside your campsite making every part visible clear as day! So yeah, even for someone who barely knows their way around camping gear (that would be yours truly), handling this tent felt super intuitive and straightforward—not to mention safe thanks to its high visibility factor during nighttime setup.
It really transforms the whole camping experience. No longer are you just surviving out in nature – now you’re living large right under the stars! So whether you're an outdoorsy type who loves roughing it or someone who prefers their creature comforts even when away from civilization, this tent has got something for ya. So next time Mother Nature calls telling ya she wants to hang out don’t stress about where everyone will sleep or if finding your toothbrush will turn into an epic quest worthy of its own movie saga; just grab this tent and go embrace that call of the wild knowing full well comfort won't be compromised one bit!
⭐️⭐️⭐️⭐️⭐️ This tent is a lifesaver! Perfect for our family camping trips. The living room feature is such a bonusli>
🏕 Absolutely love the spacious interior, comfortably fits three people and all our gear.
The robust fabric of this tent has stood up to some serious weather conditions. Rain or shine, we're always dry and comfortable inside.
Really impressed with how sturdy it is against wind and rain. Feels safe and secure during storms.
Impressive
Wow, where do I even start with this tent? It's been an absolute game-changer for our outdoor adventures. The first thing that stands out is the spacious interior - it comfortably accommodates three people and leaves ample room for all our gear too. But what really sets it apart is the additional living room feature which doubles as a storage area - so convenient! We've taken this tent on multiple camping trips across diverse landscapes; from forested areas to mountainous regions, and each time it has surpassed our expectations. The robust fabric withstands harsh weather conditions while its waterproof index of 2000-3000 mm ensures we stay dry no matter how heavy the rain gets. Plus, setting up camp was a breeze thanks to its easy-to-assemble structure. This isn't just a shelter; it's truly a home away from home when you're out exploring nature.
I've used this on several treks now - it's so durable! And I really appreciate the extra space from the living room design 🙌
Absolutely adore how adaptable its structure is – you can tailor your camping experience just as you want!
👍👍👍👍
What sets this tent apart is its blend of practicality and convenience. The easy-to-assemble structure allows us to set up camp quickly while the weather-resistant features ensure we stay dry no matter what Mother Nature throws at us. Plus, the extra living room feature adds an element of luxury!
The waterproof index of 2000-3000 mm kept us bone-dry even in heavy rains, what more could anyone ask for?
the aluminum poles and double-layered design give it such stability, never once felt like it would topple over in the wind
The fabric is so durable! We've been through multiple camping trips and there's not a single tear or rip.
I'm not usually one to write reviews but this tent deserves all the praise! It’s specially designed for avid adventurers like us who love embarking on self-driven outdoor escapades. What I appreciate most about this tent is its sturdy construction – aluminum poles coupled with double-layered design offer stability and resilience against wind and rain, making me feel safe during storms or high winds. Its versatility also impresses me – perfect for spring, summer, or fall adventures due to its three-season use design. And let's not forget about comfort - the customizable design allows us to tailor our camping experience exactly how we want! Whether we're setting up camp in woods or by lakeside, there’s always enough space for relaxation and storage thanks to the extra living room feature.
Easily accommodates 3 to 4 people. Great for small groups or families like ours!
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This tent was perfect for our self-driven outdoor escapade - sturdy, comfortable and easy to set up.
The robust fabric and sturdy construction of this tent have made my camping trips a lot more comfortable. I've used it in diverse landscapes, from forests to mountainous regions, and each time it has stood firm against wind and rain. The additional living room space is an absolute bonus - perfect for relaxation after a long day of trekking
so glad we invested in this one – high-quality fabric construction that’s going to last us many adventures 🌲
Our camping trips have been so much more comfortable with this tent. The extra living room space is a game-changer - perfect for storing gear or just relaxing after a long day of hiking.
Specially designed for avid adventurers – couldn’t have asked for anything better on my trekking trip!
recommend
If you're looking for a reliable shelter that lasts many adventures while creating a home-like atmosphere right in the heart of nature then look no further than this three-person double-layered trekking tent! With ample space inside plus an additional living room area for storage or relaxation – every aspect has been thoughtfully designed keeping user convenience in mind.
Bonus points for the additional living room space which doubles as storage, enhancing our outdoor experience 👏
As an outdoor enthusiast, I'm always on the lookout for gear that can enhance my experience and this tent does exactly that! The first thing that caught my attention was its spacious interior. It comfortably accommodates three to four people which is perfect for small groups or families. But what truly sets it apart is the additional living room feature - a unique structure providing ample space and privacy, making it ideal for relaxation as well as storage. We've taken this tent across diverse landscapes; from forests to mountains and each time it has proven its worth with robust fabric crafted from 600D Oxford ensuring durability while reflective mylar material ensures visibility even in low light conditions. The weather-resistant features are exceptional too – with a bottom and outside waterproof index of 2000-3000 mm, we stayed dry no matter how heavy the rain got.
This isn’t just a shelter; it’s a home away from home when you’re out exploring nature ❤️
Perfect for our weekend getaways, this tent's durability is unmatched!
We've taken this tent on multiple treks across diverse landscapes and it has always stood strong against wind and rain thanks to its sturdy construction featuring aluminum poles and double-layered design.
So spacious yet easy to set up - a rare find indeed.
The waterproof and windproof features are life-savers in unpredictable weather. 👌
I have been using this trekking tent on multiple camping trips now, and every single time it surpasses expectations! One of the things I appreciate most about this tent is its sturdy construction featuring aluminum poles coupled with double-layered design offering stability against wind & rain - something you don't often find in other tents at this price point. Not only does it provide a secure shelter but also creates an enjoyable outdoor experience thanks to its customizable design allowing us to tailor our camping setup just how we want whether we're setting up camp by lakeside or deep within woods! And let's not forget about comfort - accommodating 3-4 people comfortably plus all our gear due to one-bedroom one-living-room structure makes me feel like I’m at home while out exploring nature.
This tent has made camping with family so much more enjoyable!
Loved customizable design, it really lets us personalize our outdoor experience.
I'm really impressed with how adaptable this tent is – you can tailor your camping experience exactly as you want! Whether setting up camp near woods or by lakeside, there’s always enough space for everyone plus all our gear thanks to the one-bedroom one-living room design.
This tent's robust fabric has proven to be incredibly durable, even in harsh weather conditions. It waterproof and windproof, ensuring we stay dry and secure no matter what Mother Nature throws at us
Even after several uses, it still looks as good as new - quality at its best!
this one's perfect for three-season use - spring summer or fall it doesn't matter we're covered 👍
This trekking tent completely transforms my camping experience every time I use it! From being super quick & easy to set up (which means more time enjoying outdoors) to having such durable fabric that can withstand rough weather conditions – everything about it screams quality. The reflective mylar material is a thoughtful addition for visibility in the dark, and I must say, it comfortably accommodates 3 to 4 people making it ideal for small groups or families. It’s not just built to last but also designed with practicality and convenience in mind. With this tent, you get more than what you invest – a reliable shelter that lasts many adventures while creating a home-like atmosphere right in the heart of nature.
We took this trekking across diverse landscapes; mountains forests lakesides...never let us down once 💪
satisfactory
I love how customizable this tent is! We can tailor our camping experience exactly how we want it - from setting up camp near forests or lakesides to creating a cozy atmosphere inside with ample space for relaxation.
Durable
This tent has truly transformed our outdoor adventures! It's not just the high-quality fabric that impresses me but also its spacious interior. Comfortably accommodating 3-4 people, it's ideal for small groups or families like us who love exploring nature together.
Loved that it was super quick to assemble which meant more time enjoying outdoors 😊
This isn’t just any ordinary trekking tent; right from being super quick & easy-to-assemble ensuring more time enjoying outdoors rather than struggling with set-up instructions to having such durable fabric that withstands harsh weather conditions – everything about screams quality! What impresses me most though is how versatile it is – perfect for three-season use (spring, summer, or fall) and ideal for camping in varied landscapes from forested areas to mountainous regions. Its windproof and waterproof features ensure we stay dry & comfortable no matter what Mother Nature throws at us while the additional living room space provides a convenient area for relaxation after a long day of trekking plus storage too! I can’t recommend this tent enough - if you're looking for reliable shelter that lasts many adventures while creating a home-like atmosphere right in the heart of nature then look no further.
This isn't just any ordinary trekking tent; it's designed with both durability and comfort in mind. From being super quick & easy to assemble (which means more time enjoying outdoors) to having such durable fabric that withstands harsh conditions – everything about it screams quality.
The spacious comfortably accommodates three people, making it ideal for our small family adventures. Plus, the additional living room feature adds an extra touch of luxury
i'm not an expert camper but setting up this tent was easy peasy, even in the dark thanks to the reflective mylar material